Shipping Policy
Effective Date: July 9, 2026
At Nithilan Naturals, we are committed to delivering your natural skincare and wellness products safely and on time.
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Tamil Nadu: 2–4 business days
Other States in India: 3–7 business days
Delivery timelines may vary depending on your location and courier service availability.
Shipping Charges
Shipping charges are calculated at checkout based on the delivery location and order weight.
Free shipping may be available during promotional offers or on eligible orders.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email, SMS, or WhatsApp (if available), allowing you to track your shipment.
Delivery
Please ensure that your shipping address and contact details are accurate. Nithilan Naturals is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Missing Products
If you receive a damaged package or any item is missing, please contact us within 48 hours of delivery with your order details and supporting photos. We will review the issue and provide an appropriate resolution.
Shipping Delays
Unexpected delays due to weather conditions, public holidays, natural disasters, or courier service disruptions may occasionally occur. We appreciate your patience and understanding.
Contact Us
For any shipping-related questions or assistance, please contact our customer support team through the contact details provided on the Nithilan Naturals website.